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Assessment and Supervision
How many people in your organisation or business really know what 'good' looks like?
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The chances are that they have a fairly good idea from their own point of view, but do they really fully understand what you expect from them and how important they are to the success of the business or organisation?
Positive introduction of an assessment process will ensure total focus from individuals participating and motivation in achieving defined goals.
The key for any business or organisation is to have a ‘benchmark’ of performance that is orientated around competence, not excellence :
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- Set the standards too high and you, of course, build in real potential for failure.
- Set the standards too low and no one really takes serious note as the standard is seen as a ‘bottom line’.
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Setting performance standards that reflect bench mark competence will bring two simple and distinct advantages to your business/organisation :
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- People exceeding competence can be recognised and rewarded.
- People not reaching competence can be assisted in their development.
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Defined performance standards also assist managers in identifying the amount of supervision/assistance each individual requires.
With use of the correct measuring tools, managers can quickly appraise the performance of each team member, whatever their role.
This will lead to a consistent and robust approach to performance in general and supervision in particular.
At Partnered Solutions we will work with you to identify the key areas of your business or organisation where benchmark performance standards would be beneficial.
We will develop measuring tools that ensure all of your staff understand what 'good' looks like. This will allow participants to achieve competence and for many to build on this and achieve excellence.
In the absence of defined measured work standards, businesses and organisations are left with the usual rule of engagement – that 80% of productivity comes from 20% of the work force.
This is both a phrase and a reality that many UK businesses and organisations are familiar with.
Our Assessment and Supervision methods can be introduced in any business or organisation where there is a gap between desired output and actual output,
or where the organisation or business wants to introduce a truly motivational and reward based dimension to the working environment.
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